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[alert callout] Applies to: Anyone with Microsoft Calling Plans Microsoft is extending the Know Your Customer (KYC) requirements to the Teams Phone porting process in all markets. Teams administrators will need to submit general business information and supporting documents via Teams Admin Center before initiating a…
With hundreds of millions of daily users, Microsoft Teams has become a central hub for communication and collaboration in today’s workplace. It brings together chat, meetings, calls, and file sharing in one place, helping organisations move away from scattered tools and towards a more unified way of working. Despite its…
1. Boosts productivity and teamwork With all communication tools in one place, teams spend less time switching between apps and more time focusing on what matters. Collaboration becomes easier, helping everyone work efficiently no matter where they are. 2. Cuts costs Using a single solution for all communications means…
Why wait days to get set up when you can be live in minutes? With our simple self-service portal, you can deploy Microsoft Teams with full PSTN voice capabilities in just one click, no IT team required. It’s fast, hassle-free, and ready when you are. Say hello to instant productivity and goodbye to setup stress. Don't…
As part of Microsoft’s feature parity with Teams Phone extensibility, Microsoft is announcing the enforcement of Phone System license checks for Bot-initiated transfers to Teams users. This current gap in Microsoft systems will be addressed in September 2025. Microsoft Teams requires that Teams users behind applications…
Microsoft has announced a change to how Teams PSTN calls are licensed, which will take effect as of November 1, 2025. This change is one that will affect any organization using Auto Attendants, Call Queues, or other automated calling workflows. Resource accounts will now need a Pay-As-You-Go (PAYG) licence for outbound…
HALO Operator Connect for Microsoft Teams is now available in 15 countries: up from 9 in our last update. This means our customers can now enjoy broader PSTN coverage, making it easier than ever to scale communications across borders and support hybrid workforces with confidence. 📌 Full list of supported regions: Austria,…
Fresh Perspectives is our podcast series for anyone navigating SharePoint intranets in the real world - cutting through the jargon and negativity with honest insights, practical tips, and stories from the front lines. So if you're stuck with SharePoint, we help you make the most of it and our hosts, David Bowman, Fresh…
Did you know Fresh delivers quarterly feature releases to elevate your intranet experience? If you're new to Fresh, it's Advania’s award-winning AI-powered intranet solution, built on SharePoint and designed to work seamlessly within your Microsoft 365 environment to help your people connect, communicate, and find what…
HOW UNIFIED COMMUNICATIONS IS TRANSFORMING BUSINESS IN 2025 Staying connected across teams, locations and time zones has never been more important. As hybrid and remote work become the norm, businesses are turning to unified communications (UC) to simplify how people collaborate, whether they are in the office or working…
Last month at the European SharePoint Conference, I had the privilege of presenting alongside Jake Harvey on how we at Advania UK are delivering real value with Copilot Studio. Our session: “Real-World Success Stories with Copilot Studio”, was about practical wins, hard-earned lessons, and a repeatable approach to…
I’ve been working with Azure OpenAI for the past year at Advania, building a custom AI application for one of our enterprise clients. Users can create folders, organize their chats, ask anything from simple questions to complex analysis, and upload Word or Excel files for document analysis. We’ve wired it up to Azure AI…
SIP vs VoIP – everything you need to know As business communication continues to evolve beyond traditional phone lines, it can feel hard to keep up with what’s best for your business – especially when the terminology is used so interchangeably and without clear definitions. But don’t worry, we’re here to help. In this…