A global financial services organisation partnered with Advania to modernise its telephony infrastructure while maintaining existing carrier relationships and ensuring strict regulatory compliance.
🔎At a glance
- Global financial services organisation
- Highly regulated industry environment
- 5,000 users migrated
- Migration from legacy PBX to Microsoft Teams
🚨The challenge
The organisation needed to transition its telephony platform to Microsoft Teams while maintaining compliance with strict regulatory requirements and avoiding costly contract penalties with its existing telecom providers.
Key challenges included:
- Maintaining highly secure communications infrastructure
- Ensuring no downtime during the migration process
- Avoiding early termination penalties from existing carrier contracts
- Supporting large-scale migration across a global workforce
💡The approach
Advania implemented a Bring Your Own Carrier (BYOC) solution using its HALO cloud platform. This enabled the organisation to integrate Microsoft Teams with its existing telecom carriers while maintaining regulatory compliance.
The deployment included:
- Secure cloud telephony infrastructure
- Integration with existing carrier agreements
- Phased migration of 5,000 users to Microsoft Teams
- Hybrid support for both legacy and modern telephony environments
☑️The outcome
The organisation successfully modernised its communications infrastructure without disrupting business operations.
Key results included:
- Secure cloud telephony architecture aligned to regulatory standards
- Seamless migration of 5,000 users
- Avoidance of costly carrier contract termination penalties
- Improved cost efficiency and operational flexibility
⚡️Why this matters
For highly regulated organisations, communications transformation must balance innovation with compliance. This approach demonstrates how businesses can modernise communications while maintaining security, continuity and cost control.
