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You're Prompting AI All Wrong: Here's How to Fix It
Let's be honest: you're probably terrible at prompting AI. And before you get defensive, so was I. You type "write me a resume" or "create an apology email," and what do you get? Generic garbage that sounds like it was written by a robot having a bad day. But here's the thing: the problem isn't AI. It's you. (Don't worry,…
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"Shadow AI" is a growing risk: How to give your team ChatGPT safely
We all know the scenario. Your teams want to be productive. They have discovered that Generative AI can summarise meetings, and draft emails in seconds. But without an approved tool, they are turning to the public version of ChatGPT. This creates "Shadow AI". The risk is real. You might have read about Samsung employees…
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Navigating Microsoft Copilot and AI options
Even within the Microsoft landscape, the choices around Copilot and AI are broad and can be confusing. I spend a chunk of my time talking to CIOs and other leaders deciding the AI strategy for their organisation, and a common conversation is how to frame Copilot for Microsoft 365 against other options. It's the new "what…
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Forecasting Copilot agent costs - a calculator
Agents are forming a big part of AI these days, bringing the promise of highly capable assistants with gen AI intelligence and the ability to use tools, data, and apps in multi-step processes. One of Microsoft's big moves recently is to allow agents to be used in the free version of Copilot (Microsoft 365 Copilot chat) by…
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Writing effective prompts for Copilot for Microsoft 365
Copilot for Microsoft 365 offers a new way for you to work with everyday productivity tools such as Word, PowerPoint, Outlook and Teams. However, the artificial intelligence (AI) assistant still needs a little guidance – after all, it’s a co-pilot, not an autopilot. In this blog, you’ll learn about writing effective…