A UK-based education organisation partnered with Advania to replace its ageing PBX phone system with a modern IP telephony solution that would improve communication across classrooms while reducing operational costs.
🔎At a glance
- UK education organisation
- Approximately 400 staff and students
- Legacy PBX infrastructure reaching end-of-life
- Requirement for improved emergency communications
🚨The challenge
The organisation relied on an outdated PBX telephony system that was becoming increasingly expensive to maintain and was approaching the end of vendor support.
Key challenges included:
- Ensuring every classroom had reliable communication access
- Replacing ageing PBX infrastructure before support ended
- Reducing operational costs
- Deploying a solution that was simple to manage and maintain
💡The approach
Advania implemented a modern VoIP telephony platform built on Polycom IP phone technology.
The deployment included:
- Replacement of the legacy PBX system with IP telephony
- Integration with existing IT infrastructure
- Deployment of approximately 40 handsets across the organisation
- Introduction of new communication features such as voicemail-to-email
☑️The outcome
The new system delivered a reliable, scalable communications platform that significantly improved operational efficiency.
Key results included:
- Monthly savings of up to £500
- Simplified telephony infrastructure
- Enhanced communication features for staff
- Improved collaboration across the organisation
⚡️Why this matters
Reliable communications infrastructure is essential for education providers, particularly where safety and operational coordination are critical. Modern IP telephony solutions deliver improved reliability, lower costs and greater flexibility for growing organisations.
