A major international research organisation had launched Microsoft 365 but saw low adoption and increasing resistance. Advania embedded change management expertise to help the organisation realise value from its investment.
🔎At a glance
- Global research organisation
- Low Microsoft 365 adoption
- Needed culture + behaviour change
- Embedded consultant for 6 months
🚨The challenge
Despite launching Office 365, employees weren’t using the tools effectively.
Challenges included:
- Lack of internal SMEs
- Resistance to new ways of working
- No structured change programme
- Limited training capacity
Without intervention, the organisation risked wasted investment and fragmented collaboration.
💡The approach
Advania delivered a structured adoption programme:
- Embedded consultant working with project team
- Persona-based training and workshops
- Champion network creation
- Leadership engagement sessions
- Ongoing analytics to track adoption
☑️The outcome
- Increased Microsoft 365 adoption
- Better collaboration across teams
- Clear communication strategy
- Sustainable internal capability
⚡️Why this matters
Technology alone doesn’t drive transformation. Adoption, culture, and leadership alignment are critical to realising value from Microsoft 365 and similar platforms.
