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Our Unified Comms Services
Welcome to the Unified Communications category of the Advania Community! In today's fast-paced business environment, seamless communication and collaboration are vital for success. At Advania, we specialise in integrating your communication platforms to streamline operations, enhance productivity, and foster innovation.…
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Unified Communications: Transforming how industries connect
Unified Communications(UC) is making a real difference across sectors, from emergency services to manufacturing. While UC is well known for improving office and hybrid work, its benefits reach far beyond meetings and video calls. Here’s a look at how UC is helping organisations work smarter and stay connected. How UC…
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Frequently asked questions about SIP trunking
What is SIP trunking and how does it work? SIP trunking is a way for businesses to move their communications from physical hardware to internet-based services. It works by connecting PBXs to a SIP provider, which uses SIP to move communications onto virtual ‘trunks’ on the internet – making it a secure, efficient, and…
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What is SIP trunking?
From remote work to global collaboration, the way organizations communicate has transformed in just a few years. Modern businesses face the challenge of building communication systems that are as agile as the world around them. They now demand much more from their communication platforms. This desire to scale at their own…
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Why Microsoft Teams is at the heart of modern work
With hundreds of millions of daily users, Microsoft Teams has become a central hub for communication and collaboration in today’s workplace. It brings together chat, meetings, calls, and file sharing in one place, helping organisations move away from scattered tools and towards a more unified way of working. Despite its…
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Ten ways Unified Communications can transform your business
1. Boosts productivity and teamwork With all communication tools in one place, teams spend less time switching between apps and more time focusing on what matters. Collaboration becomes easier, helping everyone work efficiently no matter where they are. 2. Cuts costs Using a single solution for all communications means…
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Get Teams Talking in 5 Minutes
Why wait days to get set up when you can be live in minutes? With our simple self-service portal, you can deploy Microsoft Teams with full PSTN voice capabilities in just one click, no IT team required. It’s fast, hassle-free, and ready when you are. Say hello to instant productivity and goodbye to setup stress. Don't…
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Enforcement of license checks for PSTN Bot calls
As part of Microsoft’s feature parity with Teams Phone extensibility, Microsoft is announcing the enforcement of Phone System license checks for Bot-initiated transfers to Teams users. This current gap in Microsoft systems will be addressed in September 2025. Microsoft Teams requires that Teams users behind applications…
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Did you know that Microsoft has announced a change to how Teams PSTN calls are licensed?
Microsoft has announced a change to how Teams PSTN calls are licensed, which will take effect as of November 1, 2025. This change is one that will affect any organization using Auto Attendants, Call Queues, or other automated calling workflows. Resource accounts will now need a Pay-As-You-Go (PAYG) licence for outbound…
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Unlock Global Connectivity: Explore our New Operator Connect Country Expansion!
HALO Operator Connect for Microsoft Teams is now available in 15 countries: up from 9 in our last update. This means our customers can now enjoy broader PSTN coverage, making it easier than ever to scale communications across borders and support hybrid workforces with confidence. 📌 Full list of supported regions: Austria,…
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Understanding Call Priority in Microsoft Teams Phone
SMART CALL HANDLING WITH MICROSOFT TEAMS PHONE Microsoft Teams Phone now includes a feature that helps businesses handle incoming calls more effectively: Call Priority. Whether you're using Calling Plans, Operator Connect, or Direct Routing, this tool gives you more control over how calls are managed and answered. WHAT…