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Our Unified Comms Services
Welcome to the Unified Communications category of the Advania Community! In today's fast-paced business environment, seamless communication and collaboration are vital for success. At Advania, we specialise in integrating your communication platforms to streamline operations, enhance productivity, and foster innovation.…
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Ten ways Unified Communications can transform your business
1. Boosts productivity and teamwork With all communication tools in one place, teams spend less time switching between apps and more time focusing on what matters. Collaboration becomes easier, helping everyone work efficiently no matter where they are. 2. Cuts costs Using a single solution for all communications means…
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Get Teams Talking in 5 Minutes
Why wait days to get set up when you can be live in minutes? With our simple self-service portal, you can deploy Microsoft Teams with full PSTN voice capabilities in just one click, no IT team required. It’s fast, hassle-free, and ready when you are. Say hello to instant productivity and goodbye to setup stress. Don't…
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Enforcement of license checks for PSTN Bot calls
As part of Microsoft’s feature parity with Teams Phone extensibility, Microsoft is announcing the enforcement of Phone System license checks for Bot-initiated transfers to Teams users. This current gap in Microsoft systems will be addressed in September 2025. Microsoft Teams requires that Teams users behind applications…
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Did you know that Microsoft has announced a change to how Teams PSTN calls are licensed?
Microsoft has announced a change to how Teams PSTN calls are licensed, which will take effect as of November 1, 2025. This change is one that will affect any organization using Auto Attendants, Call Queues, or other automated calling workflows. Resource accounts will now need a Pay-As-You-Go (PAYG) licence for outbound…
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Unlock Global Connectivity: Explore our New Operator Connect Country Expansion!
HALO Operator Connect for Microsoft Teams is now available in 15 countries: up from 9 in our last update. This means our customers can now enjoy broader PSTN coverage, making it easier than ever to scale communications across borders and support hybrid workforces with confidence. 📌 Full list of supported regions: Austria,…
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Understanding Call Priority in Microsoft Teams Phone
SMART CALL HANDLING WITH MICROSOFT TEAMS PHONE Microsoft Teams Phone now includes a feature that helps businesses handle incoming calls more effectively: Call Priority. Whether you're using Calling Plans, Operator Connect, or Direct Routing, this tool gives you more control over how calls are managed and answered. WHAT…
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UNDERSTANDING UNIFIED COMMUNICATIONS: A PRACTICAL GUIDE FOR MODERN TEAMS
WHY COMMUNICATION MATTERS IN TODAY'S WORKPLACE Clear and efficient communication is at the heart of every successful organisation. In a world where business moves quickly, relying on outdated or disconnected systems can create barriers, slow down progress, and leave both staff and customers feeling frustrated. The…
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How unified communications is transforming business in 2025
HOW UNIFIED COMMUNICATIONS IS TRANSFORMING BUSINESS IN 2025 Staying connected across teams, locations and time zones has never been more important. As hybrid and remote work become the norm, businesses are turning to unified communications (UC) to simplify how people collaborate, whether they are in the office or working…
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Simplify your Microsoft Teams calling with HALO Operator Connect
Today we're introducing the Advania HALO Operator Connect: a fully managed, cloud-based solution that integrates PSTN calling directly into Microsoft Teams. With HALO Operator Connect, you can: Quickly provision and port numbers Streamline Teams voice setup with simplified admin Improve voice quality and reliability, no…
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Had you heard about Microsoft Teams Tenant Management?
Managing a Microsoft Teams tenant can be complex, time-consuming, and often overlooked. Advania’s Teams Tenant Management service helps you streamline the administration of your Teams environment covering voice policies, call routing, dial plans, DDI assignments, call queues, auto attendants, and more. We handle it all…